Privacy Policy

Foreword

We believe that transparency is the key to any healthy relationship. At YuKik, we’re all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it.  

Here we describe the privacy practices for our devices, applications, software, websites, APIs, products, and services (the “Services”). You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe. 

Please read this document carefully and if you do not agree with the terms of this Privacy Policy, then do not access the YuKik Services.

INFORMATION WE COLLECT 

When you use our Services, we collect the following types of information. 

INFORMATION YOU PROVIDE US 

ACCOUNT INFORMATION 

Some information is required to create an account on our Services, such as your name, email address, password, date of birth. This is the only information you have to provide to create an account with us.  

PLAYER INFORMATION 

Some information is required to create the player account on our Services, such as your community surname, your name, gender, date of birth, height, weight, player position, dominant foot, your club, and your preferred club. This is the only information you have to provide to create a player with us. You may also choose to provide other types of information, such as a profile photo. 

ADDITIONAL INFORMATION 

To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, like your comments of a game or training, shoes model, type of pitch, and messages on discussion boards or to your friends on the Services. 

If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, contact information, and message. 

PAYMENT AND CARD INFORMATION 

If you purchase YuKik merchandise on our website, you provide your payment information, including your name, credit or debit card number, card expiration date, CVV code, and billing address. We do not store this payment information. We store your shipping address to fulfill your order. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms. 

INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES 

DEVICE INFORMATION 

Your device collects data to estimate a variety of metrics like the number of steps you take, your heart rate, sleep stages, active minutes, and football game data. When your device syncs with our applications, data recorded on your device is transferred from your device to our servers. 

USAGE INFORMATION 

When you access or use our Services, we receive certain usage or network activity information. This includes information about your interaction with the Services, for example, when you view or search content, install applications or software, create or log into your account, pair your device to your account, or open or interact with an application on your YuKik device. 

We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, YuKik or mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information. 

HOW WE USE INFORMATION  

We use the information we collect for the following purposes. 

PROVIDE AND MAINTAIN THE SERVICES 

Using the information we collect, we are able to deliver the Services to you and honor our Terms of Service contract with you. For example, we need to use your information to provide you with your YuKik dashboard tracking your exercise, activity, and other trends; and to give you customer support. 

IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES 

We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services. 

We also use your information to make inferences and show you more relevant content. Here are some examples: 

Information like your height, weight, gender, and age allows us to improve the accuracy of your daily exercise and activity statistics like the distance covered during a game or your rating. 

Based on your sleep data, we may make inferences about your sleeping patterns and provide you with customized insights to help you improve your sleep. 

COMMUNICATE WITH YOU 

We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your notification preferences in account settings or via the “Unsubscribe” link in an email. 

PROMOTE SAFETY AND SECURITY  

We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.   

We use cookies and similar technologies for the purposes described above. For more information, please read our Cookie Use statement. 

HOW INFORMATION IS SHARED 

 We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below. 

WHEN YOU AGREE OR DIRECT US TO SHARE 

You may also direct us to share your information in other ways, for example, when you give a third-party application access to your account or give your coach access to information when you choose to participate in a club program. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications or club program using your account settings. 

FOR EXTERNAL PROCESSING 

We transfer information to our service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys. 

FOR LEGAL REASONS OR TO PREVENT HARM 

We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person. 

Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person. 

We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about exercise and activity, to partners under agreement with us, or as part of the community benchmarking information we provide to users of our subscription services. 

If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity. 

YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA 

We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in certain jurisdictions, you may have legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below. 

Accessing and Exporting Data. By logging into your account, you can access much of your personal information, including your dashboard with your daily exercise and activity statistics.   

Editing and Deleting Data. By logging into your account and using your account settings, you can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.   

If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded by your YuKik device and other data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the How Information Is Shared section. 

Objecting to Data Use. We give you account settings and tools to control our data use. You can also use the YuKik application to unpair your device from your account at any time. 

DATA RETENTION 

We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. We keep other information, like your exercise or activity data, until you use your account settings or tools to delete the data or your account because we use this data to provide you with your personal statistics and other aspects of the Services. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections. 

ANALYTICS AND ADVERTISING SERVICES PROVIDED BY OTHERS 

We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Services, serving advertisements on our behalf across the internet, and measuring the performance of those advertisements. These companies may use cookies and similar technologies to collect information about your interactions with the Services and other websites and applications. To learn more and about your privacy choices, please read our Cookie Use statement.  

OUR POLICIES FOR CHILDREN 

We appreciate the importance of taking additional measures to protect children’s privacy. 

YuKik allows parents to set up accounts for their children to use with select YuKik devices (“Children’s Account”). Children’s Accounts are subject to a separate Privacy Policy for Children’s Accounts which explains what information we collect to set up these accounts, what information we collect from a child’s use of our Services, and how we use and share that information. Parents or guardians must consent to the use of their child’s data in accordance with the Privacy Policy for Children’s Accounts in order to create such an account. 

Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at privacy@yukik.com.

INFORMATION SECURITY 

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact Customer Support. 

OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS 

We operate internationally and transfer information to France and other countries for the purposes described in this policy. 

We rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent and EU Commission approved model contractual clauses, which require certain privacy and security protections. You may obtain copies of the model contractual clauses by contacting us. 

Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a YuKik account and click “I agree” to data transfers, irrespective of which country you live in. If you later wish to withdraw your consent, you can delete your YuKik account as described in the Your Rights To Access and Control Your Personal Data section. 

EUROPEAN PRIVACY DISCLOSURES 

If you live in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please review these additional privacy disclosures under the European Union’s General Data Protection Regulation (“GDPR”). 

YOUR DATA CONTROLLER 

YuKik SAS, a French company, is your data controller and provides the Services if you live in the EEA, UK, or Switzerland. For our contact information, please see the Who We Are and How To Contact Us section. 

HEALTH AND OTHER SPECIAL CATEGORIES OF PERSONAL DATA 

To the extent that information we collect is health data or another special category of personal data subject to the GDPR, we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you pair your device to your account, grant us access to your exercise or activity data from another service. You can use your account settings and tools to withdraw your consent at any time, including by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account. 

OUR LEGAL BASES FOR PROCESSING PERSONAL DATA 

For personal data subject to the GDPR, we rely on several legal bases to process the data, including: 

When you have given your consent, which you may withdraw at any time using your account settings and other tools;  

When the processing is necessary to perform a contract with you, like the Terms of Service; and 

Our legitimate business interests, such as in improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described in the How We Use Information section. 

HOW TO EXERCISE YOUR LEGAL RIGHTS 

Please review the Your Rights To Access and Control Your Personal Data section for how your account settings and tools allow you to exercise your rights under the GDPR to access and control your personal data. 

In addition to the various controls that we offer, in certain circumstances, you can seek to restrict our processing of your data, or object to our processing of your data based on our legitimate interests, including as described in the How We Use Information section. Under the GDPR, you have a general right to object to the use of your information for direct marketing purposes. Please see your notification settings to control our marketing communications to you about YuKik products. Our Cookie Use statement describes your options for controlling how we and our partners use cookies and similar technologies for advertising. Please note that you can always delete your account at any time. 

If you need further assistance regarding your rights, please contact our Data Protection Officer at privacy@yukik.com, and we will consider your request in accordance with applicable laws. You also have a right to lodge a complaint with your local data protection authority or with the Irish Data Protection Commission, our lead supervisory authority, whose contact information is available here. 

CATEGORIES OF INFORMATION WE COLLECT, USE, AND DISCLOSE FOR BUSINESS PURPOSES 

As described in the Information We Collect section, we collect the categories of personal information listed below. We receive this information from you, your device, your use of the Services, your coach if you use our Club Services, third parties (like the other services you have connected to your YuKik account), and as otherwise described in this policy. We use and disclose these categories of information for the business purposes described in the How We Use Information and How Information Is Shared sections, respectively. The categories are: 

Identifiers, like your name or username, email address, mailing address, phone number, IP address, account ID, device ID, cookie ID, and other similar identifiers. 

Demographic information, such as your gender, age, health information, and physical characteristics or description, which may be protected by law. 

Commercial information, including your payment information and records of the Services or devices you purchased, obtained, or considered (for example, if you added them to your shopping cart on the YuKik online store but did not purchase them). 

Biometric information, such as your exercise, activity, sleep, or health data, including the number of steps you take, distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, Club Services data, and any similar information to which you grant us access from another service. 

Internet or other electronic network activity information, such as the usage data we receive when you access or use our Services. This includes information about your interactions with the Services and about the devices and computers you use to access the Services. 

Electronic, visual, or similar information, such as your profile photo or other photos. 

Inferences drawn from any of the above, including the number of calories you burned, distance you traveled, sleep insights, and personalized exercise and activity goals. 

We never sell the personal information of our users. We do work with partners who provide us with advertising services as described in the Analytics and Advertising Services Provided By Others section. To learn more about how these partners collect data and your options for controlling the use of your information for interest-based advertising, please read our Cookie Use statement 

CHANGES TO THIS POLICY 

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services. You can review previous versions of the policy in our archive. 

WHO WE ARE AND HOW TO CONTACT US 

If you have questions about this policy, or need help exercising your privacy rights, please contact our Data Protection Officer at privacy@yukik.com. 

YuKik SAS
À l’attention du service juridique (politique de confidentialité)
6Bis avenue de la Ferme
92250 La Garenne Colombes 
France